Marquette University - NURS209 Schedule

NURSING 209
CREATING NURSING CARE SYSTEMS
Summer 2000-Schedule

WEEK

xxx

READINGS (folder for each week found on Reserve)

Class 1
5/22

Course Overview: Introductions, Discussion of course ground rules; group assignments

(Begin Reading Senge as soon as possible) Mama Might Be Better Off Dead is a journalist's account of a family attempting to access health care in Chicago; we will discuss throughout but specifically June 21

Class 2
5/24

U.S. Health Services: Organizational, Historical, Perspectives

Barton, (1999)(These chapters have lots of statistics and charts, read w/goal of understanding health care system NOT committing everything to memory)Ch 2-4; 6-7 Reserve:Fagin (1992/1994)
Wolf (1989/1994)
Weber pp. 80-85 (traditional bureaucracy) ;
Falk (Chapter 6)
Mintzberg pp.1-24 (org design)
Roberts (1983)
Recommended: McCloskey & Grace, Ch 58-59

Class 3 5/29

NO CLASS MEMORIAL DAY

x

Class 4 5/31
LOG DUE

U.S. Health Services: Cost, Access, Quality In A Managed Care (& continue with Policy) Environment

http://www.hcfa.gov/ (HCFA)
http://www.hhs.gov/ (Health and Human Services)
http://www.hhs.gov/progorg/asmb/budget/fy2001.html (President's 2001 HHS Budget)
http://www.managedcaremag.com/archiveMC/9904/9904.capvsffs.html (capitation vs FFS) Reserve: Kronenfeld (ch. 4;** pp. 75-92;gd overview of health care policy)
ANA (1992/1994) (Agenda for Health Care Reform)
Blendon, Aiken et al (1989/1994)
Davis (1991/1994)
Britt et al(1998),Ch 1-3 pp 1-17;
Barton, (1999) Ch 19;
Managed Care & Public Health Ch 1 Halverson, Mays, & Kaluzny; (Ch 2 Rec vs Req Halverson, Haley & Mays; Ch.3 McLaughlin,) Ch 6 Hurley & Draper;
(Rec vs Req: McCloskey & Grace Ch. 38, 44, 60, 63, 64, 91 . )SEMINAR #1

Class 5
6/5
LOG DUE

U.S. Health Services: Cost, Access, Quality In A Managed Care Environment (Cont)

SEMINAR #2 http://www.ihi.org/ (IHI) http://ww1.best4health.org/startbp.cfm (best practice network)
http://mijuno.larc.nasa.gov/dfc/tqm.html (TQM site)
http://www.managedcaremag.com/ncqawatch.html
http://www.allenpress.com/jhq/index.htm (Journal of Healthcare Quality)
http://www.nahq.org/cphq.htm (certification for health care quality)
http://www.allenpress.com/jhq/084/084.htm (Required reading article on outcomes research)http://www.ahcpr.gov/about/overview.htm (Overview of AHRQ)
http://www.ahcpr.gov/qual/ (AHCPR re: Quality)Barton, (1999) Ch. 20
RESERVE: Donabedian (1996/1988) Ch 4 Baker & Gelmon (1996) Ch 5
Donabedian (1993) Ch 6 (Rec vs Req)
Managed Care & Public Health Silberman pp 323-337 Ch.21

Class 6
6/7
LOG DUE

Emerging Models Of Health Care Within A Managed Care Environment: Case Management, Disease Management, Outcome Management Across Settings

http://www.cmrg.com/cmrg_cfmfiles/dmr.cfm (CM resources)
http://www.cfcm.com/newdefinition13_3.html (CCM certification)
http://www.cmsa.org/
Barton, Ch. 21
RESERVE:
ANA Ch 4-8 (pp.19-43)
Todd & Nash, Ch. 1 & 3 (Zitter; Doyle) Ch. 6 (Kelly & Bernard)
Recommeded: McCloskey & Grace, Ch 39-41, 51
SEMINAR DISCUSSION #3

Class 7
6/12
LOG DUE

Systems Thinking: Moving From Traditional, Hierarchical, Detail To Dynamic Complexity

http://www.worldtrans.org/whole.html
http://learning.mit.edu/pra/lex/systhink.html
http://www.csu.edu.au/ci/
Senge (Make sure you read through pp135)
Reserve: Katz & Kahn (ch. 24) pp 274-286 in Miller-Winstead-Fry (1986)
SEMINAR DISCUSSION #4

Class 8
6/14
LOG DUE

Application Of Systems Thinking: Maximizing Leverage

Senge (Make sure you read Appendices pp373-390)
RESERVE: Argyris (1991) Tonges & Madden (1993)
SEMINAR DISCUSSION #5

Class 9
6/19

Role Of Administrative And Clinical Leadership In Health Care (Entrepreneur/ Intrepreneur)

RESERVE: Roggenkamp & White (1998) Vogel & Doleysh (1994) Chs 1 &2; Schulmeister (1999); Kowal (1998); Manion (1999) Buppert (For your review)
Covey pp 149-59; Leider 189-98;Schein pp 59- 69 ; Wilhelm pp221-226 pp76-89
PARTS I & II DUE TO INSTRUCTOR AND PEER IN FINAL DRAFT FORM WITH APA REFERENCES
http://www.ccl.org/research/projects.htm

Class 10
6/21

Change Agency & Political Dynamics In Complex Systems

RESERVE: Dee & Poster, 1995; Hagerman & Tiffany 1994; Krejci 1996; Perlman & Takacs, 1990 (we will also discuss "Mama" today and talk about ways to change complex system) SEMINAR #6
COPY OF PEER REVIEW BACK TO PEER AND INSTRUCTOR

Class 11
6/26

Communication, Conflict and Group Process in Complex Health Systems

Skilled Facilitator 19-41
Dreachslin; Sprainer; Snook (1999)
Fisher & Ury OR Ury (Books to be discussed)
http://www.apa.org/journals/gdn/999tc.html

Class 12
6/28

Discussion of Papers/ Course Summary

FINAL PAPER DUE: REVISED PARTS I & II AND PARTS III & IV

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