QUALITY IN HEALTH CARE Topical Outline |
Week |
Recommended Readings |
Class topic: Introduction and Course Requirements |
Meisenheimer, Chap.1 Garvin, D.A. (1988). Managing Quality: The strategic and competitive edge. New York: The Free Press. pp.21-48. Kemper, R.E. (1997). Quality, TQC, TQM: A meta literature study. Lanham, MD: The Scarecrow Press, Inc. pp. 1-40. |
Web assignment topic: |
Carpenter, C.E., Bender, A.D., Nash, D.B., & Cornman, J.M. (1996). Must we choose between quality and cost containment? Quality in Health Care, 5, 223-229. Cleary, P.D. & Edgman-Levitan, S. (1997). Health care quality: Incorporating consumer perspectives. Journal of the American Medical Association, 278(19), 1608-1612. Hogston, R. Quality nursing care: A qualitative enquiry. Journal of Advanced Nursing, 21, 116-124. Lynn, M. & Moore, K. (1997). Relationship between traditional quality indicators and perceptions of care. Seminars for Nurse Managers, 5(4), 187-193. Phillips, P., Carson, K.D., Carson, C., & Roe, W. (1998). Toward understanding the patient's perception of quality. The Health Care Supervisor, 16(3), 36-42. |
Class topic: The Gurus of Quality: Crosby, Deming, Juran, Donabedian |
Meisenheimer, Chap 2 Deming, W.E. (1986). Out of crisis. Cambridge, MA: Massachusetts Institute of Technology. Donabedian, A. (1988). The quality of care: How can it be assessed? Journal of the American Medical Association, 260(12), 1743-1748. Juran: look at www.juran.com |
Web assignment topic: |
Meisenheimer, Chap 10, 11 |
Class topics: Organizing for Quality
Editorial Paper Due |
Meisenheimer, Chap 4, 9, 26 Brown, L.D. (1995). Lessons learned in institutionalization of quality assurance programs: An international perspective. International Journal of Quality in Health Care, 7(4), 419-425. Iannuccillo, K.H., Butler, G.A., & McGuirl, J.E. (1998). Developing a service line approach to quality improvement. Journal of Perinatal and Neonatal Nursing, 12(1): 31-41. Marker, C.G.S. (1987). The Marker umbrella model for quality assurance: Monitoring and evaluating professional practice. Journal of Nursing Quality Assurance, 1(3), 52-63. |
Web assignment topic: |
Meisenheimer, Chap 3 Chassin, M.R. (1997). Assessing strategies for quality improvement. Health Affairs, 16(3), 151-161. |
Class topics: Assessing Quality The Data Mandate
Coimments on Editorial Paper due in Chat Room. |
Meisenheimer, Chap 3, 5 Look at jcaho.org, ncqa.org, faact.org, hcfa.org, nursingworld.org Garbo, J.J. & Goedken, J.M. (1992). Integrating external clinical information with the ten-step monitoring and evaluation process: From theory to practice. QRB, September, 301-307. Idvall, E., Rooke, L., & Hamrin, E. (1997). Quality indicators in clinical nursing: A review of the literature. Journal of Advanced Nursing, 25, 6-17. Kindig, D.A. (1999). Purchasing population health: Aligning financial incentives to improve health outcomes. Nursing Outlook, 47, 15-22. Muri, J.H. (1998). The Joint Commission's ORYX Initiative: Implications for perinatal nursing and care. Journal of Perinatal and Neonatal Nursing, 12(1), 1-10. |
Web assignment topic: |
Chen, J., Radford, M.J., Wang, Y., Marciniak, T.A., & Krumholz. (1999). Performamce of the 100 top hospitals: What does the report care report?. Health Affairs, July-August, (You can find this on the web at http://www.projhope.org/HA/julaug99/100top.htm |
Class topics: Improving Quality The Outcome Mandate |
Meisenheimer, Chap 14, 28 Nelson, E.C., Mohr, J.J., Batalden, P.B., & Plume, S.K. (1996). Improving Health Care, Part 1: The clinical value compass. Joint Commission Journal on Quality Improvement, 22(4), 243-256. Ayesta, A.L.S., Diaz, E, & Kirtland, S. (1995). Clinical pathways: Improving patient education and influencing readmission rates. Journal of Healthcare Quality, 17(6), 17-25. Coffey, R.J., Richards, J.S., Remmert, C.S., LeRoy, S.S., Schoville, R.R. & Baldwin, P.J. (1992). An introduction to clinical paths. Quality Management in Health Care, 1(1), 45-54. Eisenberg, J.M. & Foster, N.E. (1993). Bridging the gap between theory and practice: Exploring clinical practice guidelines. Joint Commission Journal on Quality Improvement, 19(9), 384-400. Gottlieb, L.K., Sokol, H.N., Murrey, K.O., & Schoenbaum, S. Algoruthm-based clinical quality improvement. HMO Practice, 6(1), 5-12. Hofmann, P.A. (1993). Critical path method: An important tool for coordinating clinical care. Joint Commission Journal of Quality Improvement, 19(7), 235-246. |
Web assignment topic: Barriers to quality improvement NOTE: Joint class with HEAL 246 will be held on November 2. Topic: Clinical data systems for management and quality |
Juran, J. (1984).The QC Circle phenomenon. In A.M. Goldberg & C.C. Pegels. Quality circles in health care facilities. Gaithersburg, MD: Aspen Publishers. pp. 55-71. Wakefield, D.S. and Wakefield, B.J. (1995) Overcoming the barriers to implementation of TQM/CQI in hospitals: Myths and realities. In N.O.Graham. Quality in health care: Theory, application, and evolution. Gaithersburg, MD: Aspen Publishers. pp. 282-295. |
Class topics: Improving Quality |
Meisenheimer, Chap 15, 16, 25 Hanan, K.B. (1993). Achieving performance breakthroughs in an HMO business process through quality planning. Quality Management in Health Care, 1(2), 35-45. Mosel, D. & Shamp, M.J. (1993). Enhancing quality improvement team effectiveness. Quality Management in Health Care, 1(2), 47-57. Plsek, P.E. (1993). Tutorial: Quality improvement project models. Quality Management in Health Care, 1(2), 69-81. Ziegenfuss, J.T. & McKenna, C.K. (1995). Ten tools of continuous quality improvement: A review and case example of hospital quality. American Journal of Medical Quality, 10(4), 213-220 |
Web assignment topic: Communicating
Quality Data to internal and external
customers |
Meisenheimer, Chap. 6, 8 |
Class topics: Improving Quality, cont'd |
Fields W & Siroky, K. (1994). Converting data into information. Journal of Nursing Care Quality, 8(3), 1-11. |
Student presentations |
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NOTE: Paper due Dec. 7, 1999